Posts Tagged ‘Dallas Recruiting’

One thing [Overloaded] Corporate Recruiters value in Recruitment Agencies…

Tuesday, March 15th, 2011

RecritingblogsThe following article was written by Mauricio from Recruitingblogs.com. He is a Global Talent Acquisition Recruiter for an Energy Services company in Houston. This is a great article from the point of view of a Corporate Recruiter.

I was a “Head-hunter” (on contingency basis) for over 11yrs and have been on the “other side of the desk” for over 5yrs. Having worked on both sides, I can understand the frustrations both agency recruiters and corporate recruiters feel when dealing with each other.

Ironically, some of the frustrations are similiar such as response time, communication, content of requested information, etc. We both have the same complaints in many cases, the difference is from which side it comes and who has it first. Either way, it can develop into a real quagmire of frustrating issues that eventually get resolved either by Agency pouching from their client (because they decided that it was more valuable taking out of them than working with them), or Corporate Recruiters black-listing the agency (usually done discretely by consistantly telling them that they don’t have any job orders to give them until they fade away…and probably end up pouching from them anyway).

Just as a gentle reminder, Corporate Recruiters have more than just sourcing, qualifying and placing the candidate. We also have to deal with Compliance issues (internal/external), Corporate Initiatives (e.g. Diversity), Constant Meetings with Stakeholders, Training, Posting jobs and documentation on ATS’, “special projects”–lovely term for “more work, more hours, zero reward”, etc. , etc, ETC!

Because we (Corporate Recruiters) are over-worked beyond belief (especially with downsizing recruitment depts to bare bone), this creates a need for what I call, “Recruitment PARTNERS”, not “Vendors”.

So as my Post Title suggestions, I’d like to let all the Agency Recruiters know a particular area that can “set-you-apart” from “Head-hunters”.

The primary value is information. Since our days are spent (including but not limited to) handling 100+emails, managing the recruitment process, creating and explaining endless spreadsheets for each of our 40+Hiring Managers, the last thing we want to have to do is spend hours qualifying ONE candidate for ONE position (of +40 positions we have to fill YESTERDAY)…especially when the candidate comes from an Agency!

“Head-hunters” to me is defined as a recruiter that sends a SANITIZED CV with little to no extra information other than the typical 4-5 bullets such as availability to interview, salary expectations, etc. and doesn’t do any more work except when requested (piece-mealed!).

What a “Recruitment Partner” will do is send their INTERVIEW NOTES TO THE CORPORATE RECRUITER! When you’ve invested the time to FULLY INTERVIEW YOUR (I REPEAT, YOUR) candidate, AND SENDS THOSE INTERVIEW NOTES to the Corporate Recruiter, it saves us:

1) Time
2) Gives us a wealth of information to process in little to no time, and
3) We can then make an informed decision (collectively with the Hiring Manager or with the Recruitment Partner themselves) as to which direction we want to go in with THEIR candidate.

Notice I mention that the candidate is the Recruitment Partner’s candidate? Because the Candidate is YOUR ASSET, not the Corporate Recruiters. And some of you have experienced “Credit-Junkie” Corporate Recruiters but regardless if they want to take an ego trip and claim the candidate as their own, at the end of the day, it shouldn’t matter to you because it all comes out in the open. Did you forget that the candidate knows who placed them?? So don’t get caught-up in that mess. It’s a waste of time. Your stock will go up in the eyes of the Hiring Manager/Stakeholders no matter how political the Corporate Recruiter gets.

You see, the value of information is priceless to a Corporate Recruiter. The more you can do for us, the less we have to do, and the less we have to do, the more valuable you become, and the more valuable you become, the more we want to use you. So just because you work on a contingency basis, or you fear loss, the worst you can do is give limited information. You limit your ability to make a placement and build your relationship when you work with limitations. Don’t worry about the limitations the Corporate Recruiter places on you (e.g. gate-keeper to Hiring Manager), go with blind faith and SET EXPECTATIONS UP FRONT with them! AND REMIND THEM WHEN THEY DON’T MEET YOUR EXPECATION…gently (as you are probably aware that Corporate Recruiters can sometimes have “attitudes” with “HEAD-HUNTERS”). Its up to your savy ways to find a way to connect with your client.

I suggest that the main reason why Recruiters don’t divulge Candidates’ contact information up front, and hold information back is due to trust. My suggestion to you is:

IF YOU DON’T TRUST YOUR CLIENT ENOUGH TO DIVULGE ALL THE INFORMATION UP FRONT, THEN YOU HAVE A TRUST ISSUE. AND IF YOU HAVE A TRUST ISSUE, WHY DO YOU EVEN WANT TO ENGAGE IN A BUSINESS RELATIONSHIP WITH THEM? THE SAME PHILOSOPHY APPLIES IN PERSONAL RELATIONSHIPS APPLIES IN BUSINESS RELATIONSHIPS. ESTABLISH TRUST FIRST, BUILD ON IT WITH SOME AMOUNT OF BLIND FAITH, AND GO FROM THERE. I can certainly assure you that if a Corporate Recruiter doesn’t trust an Agency Recruiter, believe me, you are of no value to them nor yourself. And at the cost of contingency, what dice do you want to roll?

Important things to remember when posting jobs on-line

Tuesday, March 8th, 2011

KevinWomack

With the ever shrinking talent pool of “quality” IT Resources becoming a reality for IT Staffing Agencies, Corporate Recruiters, Hiring Managers and HR. DFW IT Staffing is presenting a topic near and dear to our hearts – Job Postings. Now, before I receive emails and replies to my article about how the importance of direct sourcing, databases and building relationships with candidates is more important than Job Postings, I will agree with you and move on. This article is directed at getting the most out of your Job Postings on your Corporate, Job Sites and LinkedIn Job Posting groups.
The suggestions provided below are in no particular order of importance. I am also taking the liberty of sprinkling in a few Do’s and Don’ts.

The more information that you can provide regarding the position the better
If you are just posting skill sets and nothing else, you are missing a genuine opportunity to convey important information to prospective candidates. Additional information that you can provide include:
• Company info (Agencies will not usually divulge client info but can provide a generic overview)
• Project information – What business impact does this project provide to the company.
• Role – What does this position entail besides the obvious. Who does the prospect interact with, report to, etc.
Rember: Don’t just add a skill set. Selling the candidate on the position is how you get passive candidates.

Post the technical environment “As is”
Too often I’ve seen clients that are looking for a Developer and they will post something like this: Looking for a Developer candidate with any of the following skills: C#, Java, .NET, PHP, Ruby. It is understandable that, as a Hiring Manager/Corporate Recruiter/HR professional, you want to convey to the prospective candidate that you are willing to speak with them regardless of their technology but it is EXTREMELY important to the candidate to know the exact technical tools that they will be using. For example: You are a company with a proprietary technology but you have determined that people with C# or Java can pick up your proprietary development tool or language so you post a job looking for C# / Java talent. I can tell you that the talent will be disappointed to find out that they will no longer be utilizing a marketable skill set if they accept a job with your company.

Give a clear and concise description of your company or clients history and services
This is especially true if you are a staffing agency or consulting service. Provide your company services and a company history. If the candidate will be working for one of your clients, provide as much information about the client company without giving up your precious client name or contact. Remember, the earlier statement of “The more information that you can provide, the better”.

Provide compensation
This topic is a matter of debate but let’s bottom line this – Sooner or later compensation will be discussed and whether you are a corporate recruiter, hiring manager or agency recruiter, you know what your budget will be on an hourly or salary basis. Get it out in the open and discuss. When posting, give a broad range if necessary or your mid to high point.

These are just a few of many things that you can do to enhance the position. I have a feeling that I will be able to post on this topic again in the near future.

New Years Article

Wednesday, January 12th, 2011

Here we are 12 days into the new year and I can tell you that the IT Contract, Consulting and Staffing market is absolutely going crazy! I have seen more Job Orders for IT Talent in the month of January than the following 3 Januarys combined. Since I am too busy to write a new article. I have reposted an article from Jessica Dickler from CNNMoney.com. 

 

i_quit_male

New Year’s resolution: I quit!

By Jessica Dickler, staff writerDecember 23, 2010: 7:39 AM ET

 NEW YORK (CNNMoney.com) — Employers watch out: Your workers can’t wait to quit.

According to a recent survey by job-placement firm Manpower, 84% of employees plan to look for a new position in 2011. That’s up from just 60% last year.

Most employees have sat tight through the recession, not even considering other jobs because so few firms were hiring. For the past few years, the Labor Department’s quits rate, which serves as a barometer of workers’ ability to change jobs, has hovered near an all-time low.

But after years of increased work and frozen compensation, “a lot of people will be looking because they’re disappointed with their current jobs,” said Paul Bernard, a veteran executive coach and career management advisor who runs his own firm.

Douglas Matthews, president and chief operating officer for Right Management, a division of Manpower, called the results “a wake-up call to management. … This finding is more about employee dissatisfaction and discontent than projected turnover,” he said.

Despite a disappointing jobs report last month, experts agree that the employment picture will likely improve going forward, although hiring will be slow.

 

Double life of the American worker

“A lot of people who have jobs are considering looking for new work this year,” said Charles Purdy, a career expert at Monster+HotJobs. “I don’t know if we’re going to see a huge uptick in the number of jobs, but I do think we’ll see a huge surge in the number of people looking for work, even among people who are already employed.”

Austin and Lauren will be two of them. (Both asked that their last names not be used.)

Austin has worked as the general manager for a small manufacturing company for six years, but he has his sights set on a job with the federal government.

0:00 /03:50Investment banker to master of wine

“I am definitely ready to make a move now,” he said. “I want to change because I feel that I would be more successful and have more challenges working in a Federal agency representing the interests of multiple private small businesses.”

Austin has applied to positions at the Department of Commerce, Homeland Security and the State Department. But until hiring picks up, he is maintaining his current employment while campaigning for his next career in the New Year, or what he calls “maintaining and campaigning.”

Lauren wants to leave the marketing position she landed soon after graduating in May. She said she feels lucky to have any job at all, “but it’s definitely not what I expected.”

“I’m currently in an environment where I’m not learning anything and am not challenged by any of my work,” she said. “It just makes me feel like I’m wasting my time.”

Even with less than a year of experience under her belt, Lauren plans to look for another opportunity in 2011. “What I’m hoping with the new year is that since most companies do their budgets around this time, they’ll have room for new employees,” she said.

IT Job Market is Back in a Big Way

Monday, December 27th, 2010

KevinWomackThe following is a repost of a previous article. The IT Job Market is back in a big way and it’s time to educate hiring managers, HR, Recruiters and anyone that will listen. We added a new section to the article – Shorten the Resume to Submittal Cycle.

I have recently heard from many DFW professionals in the IT Staffing and Solutions business that tell me their business is back in a big way and are seeing dramatic increases in Job Requisitions both on a contract and direct hire basis.

Recent articles by Staffing Industry Analysts point to a healthy increase in Direct Hire, IT Executive positions, in the DFW area. I believe it’s time to take advantage of this market by spreading the news to Job Seekers, HR and Hiring Managers. Sometimes they are the last to know that the market is picking up. I’m not saying that they are ignorant or blind to the market. Sometimes they are too busy with their companies and core business and, as IT Staffing Professionals, it is our job to make them aware that the recession is over (at least from an IT Staffing point o view in DFW). While we’re at it, we can also eliminate some misperceptions from IT Talent and people in hiring positions:

I know you’ve got a couple of hundred resumes but……
…how many candidates are a fit. One misconception that we have to overcome as staffing professionals is that a high volume of unqualified resumes from people that answer on-line ads or are sent by agencies do not equate to an abundance of talent in the marketplace. On the contrary, this is one constant in an up or down market and one of the reasons that good recruiters stay in business. This year, I am personally speaking with more candidates that have multiple job offers. Make your HR Contacts and Hiring Managers aware that the good people are interviewing and getting offers (quickly).

Shorten the resume submittal to interview cycle 

Candidates now have more options than ever. If you cannot turn around a great candidate and get them an interview within 24 hours, you are behind the curve and more options are being presented to the candidate every hour that goes by. It is your job as an account manager, recruiter, business development professional (whatever you call yourself) to be assumptive and get your candidates on the calendar. Notice I said “candidates”. It can be just as detrimental to only schedule one candidate at a time. Get your client/customer to schedule your best 3 within 24 to 48 hours of resume submittal. Tell your client that the candidates are in the process of reviewing their options and we need to get all of them on the calendar as soon as possible.

Afraid to check out those new opportunities in a tight job market because you need your current job
My answer: Then stay; however, you need to know that the market has picked up and it is time to start looking. Start passively looking at the job boards and call a recruiter that you trust. There are 5 staffing companies that I spoke to for this article, and based upon their feedback, we averaged that Job Requisitions were up over 20% from last year. Now is the time put your “feelers” out. You owe it to your candidates to explain that the market in DFW has, at the very least, improved over the last 2 years.

We have too many vendors on our current list and are trying to shorten the list
I gotta tell ya, I hear this no matter what the economy and hiring trends tell us. DFW IT Staffing speaks with over 15 local VMS Administrators on a weekly basis and, while most of them tell us they would like to shorten their vendor lists, the same people tell us that their current vendors are challenged to find the hiring managers perceived higher end skills and talent that eventually get farmed out or project/outsourced to IT Solution or Consulting Companies. Work with your VMS Administrators and Hiring Managers to determine their hard to find skill sets or projects that are outsourced and determine if you can find a solution.

Personally, I have a philosophy that no matter what the economy, unemployment percentages or staffing analysts tell me, Talented IT Professionals are always hard to find. Maybe that’s using ignorance as an advantage.

One of my favorite characters is Chance the Gardener from the movie Being There. The movie is about a simple-minded gardener (Chance) who ultimately becomes a presidential candidate because of his simple musings and his ignorance to the world around him. In the final scene, as the party elite discuss their choice of Chance as their preferred candidate in the upcoming presidential election, Chance is seen wandering over an estate. He comes to the edge of a lake and then proceeds to seemingly defy gravity by walking on the surface of the water, and not sinking into it. I like to think that Chance did not drown or fall into the water because he developed his own reality or maybe he was just too simple to know that he should sink.

My point is this: Develop your own reality and keep a positive mindset no matter the outside influences and remember that the market is what you make it. The best way to change market perception is to verbalize what’s going on for individuals that aren’t privy to the info.

Good luck and spread the word that IT Staffing is back in a big way in DFW and for some of you, it never left.

 

Use A Fishing Resume When You Don’t Know The Target Company

Wednesday, December 8th, 2010

The following article was written by Phil Rosenberg. Phil is LinkedIn’s most connected Career Coach (21.5K+ 22.1M), Author http://reCareered.com, LION, TopLinked.com. You can reach him at his blog – www.recareered.com . Great article for candidates looking to find their next position and/or contract. Will help maximize your options.

Fisherman-Creative-Commons-300x205Use A Fishing Resume When You Don’t Know The Target Company

Dec 7 2010 in Featured, Resumes, reCareered Blog by Phil Rosenberg

In many other articles, I recommend using a Fishing Resume when you don’t have information about your recipient (the target company).

Fishing resumes can help candidates who reply to blind ads, send resumes to recruiters (without knowledge of the hiring company), or send to their network (without having a specific company as the target).

What is a Fishing Resume?

A fishing resume is basically unchanged, because the candidate doesn’t know much (or anything) about the employer or hiring manager. It’s a static resume a candidate uses to respond to a blind ad, to a recruiter, or to a networking contact (if the candidate isn’t asking to gain inroads into a specific target company). It’s a fishing resume because the candidate doesn’t know who the employer is – so there’s no way to tailor it.

It should be your goal to send as few fishing resumes as possible – you’ll get more interviews from highly customized and targeted Response Resumes, tailored to a specific company and a specific opportunity. The odds are much lower that you’ll get interviews from sending blind resumes, because you don’t have access to company information needed to customize.

However, there will be situations where sending a blind resume is unavoidable – an effective fishing resume strategy can help you raise the lower odds.

In addition, a well written fishing resume can be used a template for later customization – it can be the base template for future response resumes.

What’s An Effective Fishing Resume Strategy?

There are a number of aspects to a strong fishing resume strategy, including optimum number of versions, clarity, information placement, format, audience focus, and sections. I’ll explain each one more fully, and include links to past articles for even greater detail:

  1. How Many? 2 versions is ideal. If you can’t choose just 2, then absolutely no more than 3. Separate versions can communicate specific subject matter expertise, industry expertise, or job function. Today’s job search is most effective when highly focused – this applies to all levels of experience and most every job function (while there are some exceptions, they are few and far between). Using more than 3 versions spreads a candidate too thin, causing candidates to communicate they are all things to all people – rarely attractive to most employers.
  2. Clear Intent: An effective fishing resume tells the reader in a crystal clear and extremely concise manner the job function sought and why the candidate is superior to hundreds (or thousands) of competitors. The best resumes do this in a single headline underneath the contact header, called a personal branding statement. See “How A Personal Branding Statement Can Help Job Seekers“ (http://www.recareered.com/blog/2010/01/26/how-a-personal-branding-statement-can-help-job-seekers/).
  3. Resume Real Estate: Since Hiring managers/Recruiters/HR reps spend an average 15 seconds determining if you’ll be interviewed or not, you’ve got to make a great first impression … very quickly. In 15 seconds, your first impression is made on the top ½ of your first page – your most valuable resume real estate. In order to maximize the impact of your resume real estate, it’s important to get information the the screener/sourcer/HR rep and the Hiring manager is looking for, with the key words they are looking in the top ½ of your first page … because resume readers often don’t go any further. Read more about effective resume real estate tactics at ”10 Ways To Manage Your Resume Real Estate” (http://www.recareered.com/blog/2010/02/16/10-ways-to-manage-your-resume-real-estate/).
  4. Format: Format should also recognize the principles of resume real estate. In addition, resumes should be in a MS Word .doc (97-2003 compatibility mode) format, not .pdf, not .docx, not .dot formats. Recruiters, employers and HR reps overwhelmingly prefer .doc formats, but there are a few notable exceptions. Learn more about why your audience wants to see your resume in .doc format and what typical exceptions exist at ”.doc vs .pdf – What Resume format do HR departments & recruiters prefer?” (http://www.recareered.com/blog/2010/10/05/doc-vs-pdf-what-resume-format-do-hr-departments-recruiters-prefer/).

Also, resume fonts should be simple for most job functions. Using a single font in your resume assures that it won’t look sloppy – most resumes with multiple fonts are confusing to the human eye. Unless you are in advertising or in graphic arts, use a simple font. I recommend Times New Roman for Finance, legal, management and technology positions, Ariel for creative positions or for senior candidates who want to appear younger. If you want to look really old and out of date, use courier. For more information on fonsts, see ”What Font Type And Size Should I Use For My Resume? Job search question of the week” (http://www.recareered.com/blog/2010/02/19/what-font-type-and-size-should-i-use-for-my-resume-job-search-question-of-the-week/).

  1. WIFT: WIFT stands for What’s In it For Them – In respect to resumes, WIFT refers to emphasising what the employer will feel is important. This is opposed to WIFM (What’s In it For Me) – What you are most proud of. WIFT is helping to make the employer money, solve their problems and break through roadblocks. An employer doesn’t care about your past responsibilities, descriptions of your past companies or listings of past job descriptions – that’s all WIFM. Your next employer won’t care about these statements because they fail to describe how you provided value for your past employer – used as a proxy for how you’ll provide value to your next employer. See Job Seekers – Tell your readers WIFT (What’s In it For Them)” (http://www.recareered.com/blog/2010/03/17/job-seekers-tell-your-readers-wift-whats-in-it-for-them/).
  2. Objective: Objective statements may be a traditional part of resumes, but they don’t solve employer information needs. As much as you might like to think otherwise, employers don’t really care what your objective is – they care about how much value you’ll provide to the company. Objective statements are WIFM, so why take up your most valuable resume real estate talking about what you want? Why not instead use a personal branding statement to tell the employer how you provide what they want?
  3. Summary Section: Summary sections are also a traditional part of resumes that don’t work well today. Summary sections are WIFM and employers view them as “seller’s fluff” – Employers believe what they see within the bullet points under each employer’s work experience. Summary sections don’t show recency – it makes a big difference to an employer if you’ve accomplished something within the past year, or 20 years ago. Worst yet, summary sections take up most of your most valuable resume real estate.

I recommend that fishing resumes have the following components to increase their effectiveness.

Components of a Fishing Resume:

  • Personal branding statement: A personal branding statement is a clear concise statement describing the anticipated job function you seek, and one or two subject matter expertises to demonstrate the problems you are best at solving. Your personal branding statement should tell the reader why you are superior to the hundreds (or thousands) of other candidates … all within a single line headline for your resume. More details about how to construct personal branding statements can be found at “How A Personal Branding Statement Can Help Job Seekers“ (http://www.recareered.com/blog/2010/01/26/how-a-personal-branding-statement-can-help-job-seekers/).
  • Paragraphs vs. Bulletpoints: Short bulletpoints win – paragraphs just aren’t effective in a resume. The human eye just doesn’t pick up details from paragraphs well during a 15 second scan. I advise my clients to break up paragraphs into bulletpoints that are no more than 2 lines in length – Any longer and your reader won’t see the detail you want them to see. Learn more about why bullets work best at ”Which Are More Effective In A Resume? Paragraphs vs Bullets” (http://www.recareered.com/blog/2010/09/29/which-are-more-effective-in-a-resume-paragraphs-vs-bullets/).
  • Employer Value Statements: Use bulletpoints that demonstrate the value you’ve provided to prior employers. Listing responsibilities demonstrates how you spent your time, but is your next employer really interested in a time sheet? You’ll find that most employers are more interested in gaining an understanding if you’re likely to make the employer money, increase revenues, cut costs, increase profits, or solve pain. Examples of how you’ve provided value to prior employers is the best indication to your prospective employer that you’ll provide value to them. Learn more about employer value statements at ”Employer Value Statements Make Your Resume Sizzle” (http://www.recareered.com/blog/2010/03/09/employer-value-statements-make-your-resume-sizzle/).
  • Industry Keywords: Even though you don’t know the target company when you send a fishing resume, you can still increase your interview chances by including industry keywords. While this isn’t as effective as customized keywords for a specific employer or opportunity, it beats not considering keywords at all. Your fishing resume keywords can be found by combining the responsibilities/criteria/qualifications sections of 10 job descriptions (all close to the type of jobs you’re applying to), then running this combined document through a word cloud tool.

The result will show which are the most important words in that document – the ones most likely to be keywords for this type of job. Make sure your resume includes the most important 10-20 keywords, with as many of these keywords above the fold as possible. See the profile section of ”How Are Profile Keywords Different Than Resume Keywords?” (http://www.recareered.com/blog/2010/11/04/how-are-profile-keywords-different-than-resume-keywords/).

  • Selective Bolding: Be careful what you bold – most resumes over-bold and generate resumes with much lower bolding effectiveness than what’s optimal. When bolding is done well, it pulls the reader’s eye to specific words, the words you want your reader to see in a quick 15 second scan. To learn more about effective and non-effective bolding techniques, see ”Is Your Resume Over-Bold?” (http://www.recareered.com/blog/2010/07/13/is-your-resume-over-bold/).
  • Education: What’s more important to your employer, your education or your experience? Whichever is more important should be listed first.

If you’ve just earned your undergrad, your education is more important – list your education at the top. If you graduated from school more than 2 years ago, your experience is more important – in this case, list your education near the end. If you just graduated from graduate school – your education might be more important if you’re changing careers or if you went to a top school … otherwise, your experience is more important.

  • Skills Inventory: At the very end of the resume, as an addendum, include a skills inventory. A skills inventory is a listing of 30-50 skills (50+ skills for tech professionals). I recommend listing skills as 3 word “sound bytes” and using a 3 column format. A skills inventory helps a candidate match the requirements that never made the job descriptions, the changed criteria, and the “nice to haves”. Include technology skills, functional skills, industry skills, management/leadership skills, and soft skills. To get more details on constructing a great skills inventory, see ”Resume Ideas – Add A Skills Inventory To Get Noticed For More Jobs” (http://www.recareered.com/blog/2010/02/10/resume-ideas-add-a-skills-inventory-to-get-noticed-for-more-jobs/).

So how will you reconstruct your fishing resume?

Everyone is NOT Home for the Holidays

Tuesday, November 23rd, 2010

 

This is my favorite time of the year!! I love Thanksgiving and Christmas meals with the family. KevinWomack

My fat ass loves nothing more than a good meal and several libations to get through holiday gatherings.  

This is the time of the year where everyone focuses on family, travel and business……did I just say business? DAMN RIGHT I DID!! It’s a well known fact that allot of people become highly productive and work towards completing projects before vacation and the end of the year to mentally start anew in January.

If that is the case, why do so many Business Development and Recruiting professionals “Check Out” at the end of the year and rob themselves of a more productive month and/or end of year?

You’ve heard the excuses:

“I can’t get anyone on the phone”

“No one is hiring at the end of the year”

“Everyone is on vacation”

“The end of the year is slow in staffing”

My first advice would be to send these individuals on a Permanent Vacation, but that may be a little harsh. Sometimes simple training and a change in attitude can make a world of difference.

 

Try some of the following to increase holiday production:

Provide historical perspective: Give examples of historically good November and December numbers.

Provide holiday contests focusing on activity: Most contacts added during Christmas Week, Most Candidate Screens, Client Visits during the shortened work week, etc. These are things that are within your control

You’ve heard of having a cuss jar. How about a Holiday Doom and Gloom Jar:  When someone says a statement such as “I can’t get anyone on the phone” or “Everyone is on vacation”, they have to put some money in the jar or, better yet, lose a vacation day.

Set clear goals on placements and drop offs. Sometimes it may help to present that there may be no difference in contract additions, placements and drop off’s than other months and make it VERY clear as to what the additions should be for month end.

A strong mind set can go miles towards maintaining and even increasing production for the end of the year and holiday season. Remember: Ending with activity in the last quarter can springboard you into the first quarter of the next year. Don’t give into the attitude that EVERYONE is on a vacation or checking out. If you let that happen, the only thing that will be taking a vacation will be your production.

“Coffee is for Closers”……..Part 2

Friday, November 5th, 2010

Some of you may remember an earlier post from Mindy Slobodkin Fineout titled “Coffee is for Closers”. Well, DFW IT Staffing came across yet another “Coffee is for Closers” blog post and found it to be a great article as well. It is written by Jim McDougle. Jim is a Recruiter / Facilitator for Aerospace Transition Center. You can follow Jim on Recruitingblogs.com by clicking his name right here – Jim McDougle.

JimMcDougleSo you can source candidates better than anyone you know? Fantastic. What’s that you say? You’re also an amazing interviewer? Wonderful. But wait, there’s more? You contact more clients on a daily basis than your
peers contact in a month? I applaud your work ethic.

But, let me ask you a question, can you close?

Sourcing, interviewing, marketing and all the other things recruiters do are
all pointless, wasted efforts if you can’t CLOSE the deal. You can
“build relationships” and “network” and pump out warm
fuzzies to your heart’s content, but if you can’t close a candidate on a
position or close an employer on giving you a shot on their open order(s),
what’s the point?

I’m not going to go into great detail about the mysterious and ancient art of
closing, but here are some basic tips in case you find that you aren’t getting the
results you’re looking for

And I shall list them using 70’s TV show titles just because it amuses me to do so:

1,) What’s Happening
Every call you make is an opportunity to close, and you have to go into each
call ready to do so. “Assume the close” is the mantra. Be prepared
and always listen for buying signs.

2.) The Six-Million Dollar Man/ Bionic Woman
Make sure the person you’re speaking to is the final decision maker. If
not, then you have to close whoever you’re talking to on the importance of
letting you speak to the decision maker. Don’t waste time with gatekeepers,
lackeys, or bureaucrats. Bypass them completely if at all possible. Do your
research.

3.) Bewitched
Once you determine you’re speaking to the decision maker, build rapport.
Find common ground. People buy from people they like. Sounds simple, but it
takes skill. Some people have an innate ability to build rapport, and if you’re
one of those people, you’re truly blessed. However, if you’re building
rapport without the goal of closing, you’re just having a conversation. You
might as well call your mother; you’re going to get just as much business from
that. And your mother would be glad to hear from you. You never call or write
anymore since you moved in with “that woman” who she still doesn’t approve
of, and…..oops, too much information. Anyway, you get the point.

4.) Scooby Do, Where are You?
LISTEN to what the customer is telling you. Ask questions that are designed to find
out what they need. If you try to sell someone something they don’t need, you
won’t close the deal. If you do manage to force something down their throat,
you’ll find out what the dreaded words “buyer’s remorse” mean. And
there will be cries of frustration, tearing of vestments and gnashing of teeth.
Yours. Now, it is possible to CREATE a need, but that’s a topic that would take
more time than my limited attention span allows at this juncture. Keep it
simple for now, grasshopper.

5.) The Price is Right
KNOW what solutions you can offer the customer before you call. Once you
determine their needs, then you can present a solution. Offering solutions
before you know whether they have any value to your prospective customer
just sets you up for the brush-off. You will hear the dreaded “Negative
Ghost rider” right before the click of doom or worse, “Send me a
brochure”.

6.) Shazam!
Throughout the call, listen or look for buying signs. Buying signs can be
verbal or non-verbal. Study some books about body language. Body language in
this sense also includes voice inflection, tone, pauses, etc. Verbal buying
signs are often obvious, “I agree” “How much would that
cost?”, “How soon can you get that done?” etc. When you hear or see a
buying sign, CLOSE.

ANYTIME during your call, when you hear or see a buying sign, CLOSE.

7.) Eight is Enough
And then—–stop talking. Don’t sell something, and then buy it back by
continuing to “sell”. Just close, and then wait. Ask for the order,
and then confidently wait for the “Yes” that’s coming. If they
respond negatively, RE-CLOSE based on their objection. Don’t give up easily.
Most people just need to say no once.

These are just basic tips to keep in mind when you’re speaking to a candidate
or an employer, or ANYONE in your life. Don’t waste your time just making
contacts. Find out if you’re talking to the right person, Build rapport, Listen
for their needs, Provide a Solution, and then CLOSE.

Practice active listening, reading people by their voice or body
language, etc. You can close anyone at any time if you find out what they need,
provide a solution, and close immediately once you get a buying sign.

Interview Like Ya Been Somewhere

Monday, October 4th, 2010

KevinWomack
One of my best friends in High School was King Davis and his mom Shirley used to always tell us to “Act like ya been somewhere”. We never really understood what the she meant and it wouldn’t have made a difference, I mean, after all we were teenagers and we knew “EVERYTHING”. Well with age comes wisdom and, now that I’m old and busted, Shirley’s words ring truer than ever “Act like ya been somewhere”. If you’re a candidate, remember to interview like ya been somewhere. If you’re a recruiter, prep your candidates and help them to understand some of the “Do’s and Don’ts because I can tell you from experience, there are candidates out there that think they know “EVERYTHING” too.

I have received a number of articles from recruiters that I respect in this industry and came up with a bunch of Don’ts. I’m gonna list out a number of don’ts and provide some great interview prep points at the end of this article.

Here are the Don’ts or, more to the point. Behavior or overall “showing your ass” to a prospective hiring manager to let them know that ya haven’t been somewhere”

Winging it – Don’t show up unprepared. Research the company’s services, history, news and most importantly, the position that you are interviewing for.

Apathy – If you are interviewing for a position, show some excitement and energy. Off the top of my head, I can’t think of too many positions that do not require someone to be interested or excited in the position, maybe with the exception of developing explosives.

Getting Paid – The end result of getting that new job is “Getting’ Paid” but resist the urge to get into conversations about money until you are in the offer stage. Look at all of the other intangibles first, determine your interest as well as the employers interest then you can discuss greenbacks.

Don’t be a Jackass – Don’t be rude, a “know it all”, loud-mouth, curse or be a prima donna during the interview process unless you are auditioning to be an ***hole for a new reality show or sitcom.

Take a shower/bath….just not in perfume or cologne – It is important, especially in our culture, that you not smell like you just worked out at the gym or the second part of the aforementioned topic. It is JUST as important to refrain from using too much perfume or cologne. There is nothing worse than a hiring manager having their hand smell like your perfume or cologne for the remainder of the day after you leave.

Refrain from talking trash – I personally like to work with a good trash talker but I’m referring to the candidate that trash talks their former employer. Most of you know this, but it still happens on a regular basis.

“What are the Hours?” – Really? Unless you are in High School and have football practice or a curfew, refrain from asking this question until later in the interview process. Oh…I get why you would ask, but it raises a commitment and work ethic red flag. The same applies to the following “How much time do I get off?”, “How Many Sick Days?”, etc

Do you require a background check or Drug Screening? – While I am somewhat of a Libertarian and believe in personal freedoms, the first thing that a prospective employer might thinks is “Why, do YOU have something to worry about?” If you don’t have anything to worry about, DON’T bring it up.

 

Now that we have covered the DON’Ts, I have provided an Interview Prep Checklist. This is Interview Prep information that I have used over the course of 17 years in the business:

 

INTERVIEW PREPARATION

      THE OBJECTIVE IS TO GET AN OFFER: Why?

  • In the process, you learn everything necessary to make an intelligent decision
  • You cannot reject or accept an offer you do not have
  • Firm handshake given always standing

 

Non-verbal communication: Body language, eye contact, proper seating

  • Neatly and thoroughly fill out the application, write “open” under salary, and make sure the information is verifiable

 

From the beginning, anything you do is part of the interview. 

  • Be aware of the information part (interaction w/receptionist or HR)

 

To break the ice, take note of personal effects around the office like pictures or trophies, compliment or relate to yourself

  • The interview is an equal exchange of information. On both sides, make sure you don’t do all the talking or vice-versa
  • Every interview is a brand new interview and must be conducted independently of the others.  Expect to repeat yourself.

 

Offensive vs. Defensive Interviewing: Volunteer information, don’t just answer questions. Be sure to project your strengths, personal attributes, goals, etc. and apply to each interview.  Be sure to have all the information needed for a successful interview.

                                                                                                                               

Answer questions fully, more than just “yes” or “no” answers. This illustrates logical thought, intelligent and organization.

Acknowledge: “Yes, I have…” or “No, but…”. Make sure you understand what is being asked and think about the answer.

Back up with facts:  Take the offensive, the more detail you give, the less likely that you will be quizzed, and the more prepared you will sound.

State your area of responsibility, name of the project, steps taken to make it happen, tools used and a brief description of the project.  The client is more interested in your part involved with the project, not the team.

Sell yourself:  Have an offensive vs. defensive interview. Put yourself in the interviewer’s position. What would you like to hear?

If you haven’t done something, or don’t have the experience, be sure to answer truthfully, but back up with a positive and proactive statement: “I’m not familiar with that, although…”.  Relate relevant experience and depth of knowledge.  Make the client understand that you have a technical basis.  Show willingness and ability to learn something new.

If asked for a salary figure, do not state an exact amount you feel is appropriate for the job.  Let the recruiter handle that for you. You may answer that you are currently making $ amount and that you know they will make you a fair offer.

Rehearse your answers to potential questions: strengths, weaknesses, goals, why you are looking, why you want this opportunity.

If asked a negative question, always respond with what you would have preferred or liked (not disliked).

                                                                                                                               

Asking questions: When an applicant asks good questions, it shows they could be a good analyst, have good presentation skills, and are concerned with their role within the opportunity. Ask questions requiring more than just a “yes” or “no”. Get as much detail as possible. Prepare your questions before you interview:

  • “If I perform, what could the opportunity be for me long term?”
  • “How can I be most beneficial with my background?”
  • “How would I fit into your organization?”
  • “Could you describe a typical work week for me?”

Only ask questions relating to the opportunity. Let the account manager cover the details about compensation and benefits.  Ask questions with “you” being involved, and ask positive questions.

Extend the interview.  Express your interest in learning more about the company and it’s employees.

Be direct. Ask what the next step is, and when you expect to hear something.

COVERING CONCERNS

When the interview winds down, ask if the interviewer feels comfortable with your background and address any obvious concerns.

If you are interested and the interviewer has concerns, ask “I understand you might be looking for someone with more ___ experience. Do you think I can be successful here without that experience, or will I have time to learn it?”

If there are no obvious problems, you should state your interest in the opportunity, and let them know you would like to address their concerns, if they have any.

SETUP THE NEXT STEP

Follow up with the prospective employer as soon as possible after the interview is completed.  You might want to write a thank you note to the interviewer, thanking them for their time and expressing a sincere interest in receiving an offer.

Always ask for a business card from anyone you meet to have their contact info for follow up and to personalize a Thank You letter or email.

I hope this article will help you get that new job so you can “Act Like Ya Been Somewhere”.

Job Posting vs. Resume Sourcing: Push vs. Pull

Thursday, September 16th, 2010

The following article is a post from Chris Brablc. We have featured a few articles written by Chris and have discussed SmashFly Recruitment Marketing. GREAT POST AS WELL AS A HIGHLY RECOMMENDED PRODUCT!!

ChrisBrablcPosted by Chris Brablc on September 14, 2010 at 8:53amOriginally posted on the SmashFly Recruitment Marketing Blog.

To celebrate our partnership with TalentDrive, we are dedicating this week on our blog to Resume Sourcing. You can learn more about our partnership and how it’s integrated into our Recruitment Marketing Platform by visiting the Resume Sourcing section of our website.

On this blog, we talk a lot about job posting and how you can utilize technology to distribute your job ads more cost & time effectively and expand the reach of your employment messaging to the most qualified talent.

However, while job ad distribution is very important to any recruiting strategy, there is a way that can be just as vital: Resume Sourcing. While it is very important to “push” out your recruiting messaging via job boards, social networks and referrals, there is a huge group of untapped talent that’s waiting to be “pulled” by recruiters through Resume Sourcing.

With over 77 million public resumes available on the web today, Resume Sourcing offers a tremendous opportunity to reach qualified talent. However, just like job ad distribution, Resume Sourcing is most effective when coupled with technology to facilitate and optimize it. Resume Sourcing through technology provides numerous advantages to any recruiting strategy, here are the best:

Time Savings: Technology provides recruiters with huge time savings in sourcing qualified talent. With a Resume Sourcing solution, recruiters can sift through candidates that have already been through a filter to determine fit. What would take a recruiter weeks of review can now be accomplished with the click of a button. This enables recruiters to be more productive and spend more time on identifying the best candidates from a group of qualified candidates increase overall recruiting ROI

Build Your Talent Network: Whenever you conduct a sourcing campaign, you ultimately identify a collection of qualified candidates for a specific job function. While these candidates may not be the right fit for the current job you are looking for, they may be great candidates for future job openings. Make sure to add these candidates to a Recruitment CRM and utilize your Talent Network to fill future positions via email or SMS.

Full Value Add: Resume Sourcing provides almost full additional value to your recruitment marketing strategy. Implementing resume sourcing should provide little overlap in the candidates that you are attracting as well as the sources that you are pulling from as compared to your current job ad distribution methods. Cannibalization should not be an issue.

Resume Sourcing provides a tremendous opportunity for your company to recruit top talent and most importantly, it integrates well with whatever job ad distribution or sourcing strategy that you currently employ. Add value to your recruiting strategy with a resume sourcing solution!

About the Author: Chris is the Marketing Analyst for SmashFly Technologies. SmashFly is the provider of the first recruitment marketing platform called WildFire that provides companies and staffing firms with the best real time recruitment metrics for all their recruiting efforts online.

The WildFire recruitment marketing platform offers every tool you need for your recruitment marketing needs all in one centralized solution including Real-Time Recruitment Metrics, Job Ad Distribution (job boards, social networks, SEM, email & SMS campaigns), Recruitment Opt-In Database, Recruitment CRM, Web Commercials / Micro-sites and Resume Sourcing services

Hot market, little time.

Tuesday, August 17th, 2010

KevinWomack

Sorry for the delay in original postings. If you have been reading my blog for the past 6 months, you know that the IT Staffing Services market is VERY hot right now and that it is getting harder to find, place and retain top IT Talent. Since I am an active IT Recruiter and I practice what I preach, I have had little time to write new postings but, in the meantime, DFW IT Staffing is featuring an article written by Brian Pho. Brian Pho is a Senior Recruiter and Partner for Campbell Morden, Inc.