Posts Tagged ‘IT Recruiting Dallas’

Interview Like Ya Been Somewhere

Monday, October 4th, 2010

KevinWomack
One of my best friends in High School was King Davis and his mom Shirley used to always tell us to “Act like ya been somewhere”. We never really understood what the she meant and it wouldn’t have made a difference, I mean, after all we were teenagers and we knew “EVERYTHING”. Well with age comes wisdom and, now that I’m old and busted, Shirley’s words ring truer than ever “Act like ya been somewhere”. If you’re a candidate, remember to interview like ya been somewhere. If you’re a recruiter, prep your candidates and help them to understand some of the “Do’s and Don’ts because I can tell you from experience, there are candidates out there that think they know “EVERYTHING” too.

I have received a number of articles from recruiters that I respect in this industry and came up with a bunch of Don’ts. I’m gonna list out a number of don’ts and provide some great interview prep points at the end of this article.

Here are the Don’ts or, more to the point. Behavior or overall “showing your ass” to a prospective hiring manager to let them know that ya haven’t been somewhere”

Winging it – Don’t show up unprepared. Research the company’s services, history, news and most importantly, the position that you are interviewing for.

Apathy – If you are interviewing for a position, show some excitement and energy. Off the top of my head, I can’t think of too many positions that do not require someone to be interested or excited in the position, maybe with the exception of developing explosives.

Getting Paid – The end result of getting that new job is “Getting’ Paid” but resist the urge to get into conversations about money until you are in the offer stage. Look at all of the other intangibles first, determine your interest as well as the employers interest then you can discuss greenbacks.

Don’t be a Jackass – Don’t be rude, a “know it all”, loud-mouth, curse or be a prima donna during the interview process unless you are auditioning to be an ***hole for a new reality show or sitcom.

Take a shower/bath….just not in perfume or cologne – It is important, especially in our culture, that you not smell like you just worked out at the gym or the second part of the aforementioned topic. It is JUST as important to refrain from using too much perfume or cologne. There is nothing worse than a hiring manager having their hand smell like your perfume or cologne for the remainder of the day after you leave.

Refrain from talking trash – I personally like to work with a good trash talker but I’m referring to the candidate that trash talks their former employer. Most of you know this, but it still happens on a regular basis.

“What are the Hours?” – Really? Unless you are in High School and have football practice or a curfew, refrain from asking this question until later in the interview process. Oh…I get why you would ask, but it raises a commitment and work ethic red flag. The same applies to the following “How much time do I get off?”, “How Many Sick Days?”, etc

Do you require a background check or Drug Screening? – While I am somewhat of a Libertarian and believe in personal freedoms, the first thing that a prospective employer might thinks is “Why, do YOU have something to worry about?” If you don’t have anything to worry about, DON’T bring it up.

 

Now that we have covered the DON’Ts, I have provided an Interview Prep Checklist. This is Interview Prep information that I have used over the course of 17 years in the business:

 

INTERVIEW PREPARATION

      THE OBJECTIVE IS TO GET AN OFFER: Why?

  • In the process, you learn everything necessary to make an intelligent decision
  • You cannot reject or accept an offer you do not have
  • Firm handshake given always standing

 

Non-verbal communication: Body language, eye contact, proper seating

  • Neatly and thoroughly fill out the application, write “open” under salary, and make sure the information is verifiable

 

From the beginning, anything you do is part of the interview. 

  • Be aware of the information part (interaction w/receptionist or HR)

 

To break the ice, take note of personal effects around the office like pictures or trophies, compliment or relate to yourself

  • The interview is an equal exchange of information. On both sides, make sure you don’t do all the talking or vice-versa
  • Every interview is a brand new interview and must be conducted independently of the others.  Expect to repeat yourself.

 

Offensive vs. Defensive Interviewing: Volunteer information, don’t just answer questions. Be sure to project your strengths, personal attributes, goals, etc. and apply to each interview.  Be sure to have all the information needed for a successful interview.

                                                                                                                               

Answer questions fully, more than just “yes” or “no” answers. This illustrates logical thought, intelligent and organization.

Acknowledge: “Yes, I have…” or “No, but…”. Make sure you understand what is being asked and think about the answer.

Back up with facts:  Take the offensive, the more detail you give, the less likely that you will be quizzed, and the more prepared you will sound.

State your area of responsibility, name of the project, steps taken to make it happen, tools used and a brief description of the project.  The client is more interested in your part involved with the project, not the team.

Sell yourself:  Have an offensive vs. defensive interview. Put yourself in the interviewer’s position. What would you like to hear?

If you haven’t done something, or don’t have the experience, be sure to answer truthfully, but back up with a positive and proactive statement: “I’m not familiar with that, although…”.  Relate relevant experience and depth of knowledge.  Make the client understand that you have a technical basis.  Show willingness and ability to learn something new.

If asked for a salary figure, do not state an exact amount you feel is appropriate for the job.  Let the recruiter handle that for you. You may answer that you are currently making $ amount and that you know they will make you a fair offer.

Rehearse your answers to potential questions: strengths, weaknesses, goals, why you are looking, why you want this opportunity.

If asked a negative question, always respond with what you would have preferred or liked (not disliked).

                                                                                                                               

Asking questions: When an applicant asks good questions, it shows they could be a good analyst, have good presentation skills, and are concerned with their role within the opportunity. Ask questions requiring more than just a “yes” or “no”. Get as much detail as possible. Prepare your questions before you interview:

  • “If I perform, what could the opportunity be for me long term?”
  • “How can I be most beneficial with my background?”
  • “How would I fit into your organization?”
  • “Could you describe a typical work week for me?”

Only ask questions relating to the opportunity. Let the account manager cover the details about compensation and benefits.  Ask questions with “you” being involved, and ask positive questions.

Extend the interview.  Express your interest in learning more about the company and it’s employees.

Be direct. Ask what the next step is, and when you expect to hear something.

COVERING CONCERNS

When the interview winds down, ask if the interviewer feels comfortable with your background and address any obvious concerns.

If you are interested and the interviewer has concerns, ask “I understand you might be looking for someone with more ___ experience. Do you think I can be successful here without that experience, or will I have time to learn it?”

If there are no obvious problems, you should state your interest in the opportunity, and let them know you would like to address their concerns, if they have any.

SETUP THE NEXT STEP

Follow up with the prospective employer as soon as possible after the interview is completed.  You might want to write a thank you note to the interviewer, thanking them for their time and expressing a sincere interest in receiving an offer.

Always ask for a business card from anyone you meet to have their contact info for follow up and to personalize a Thank You letter or email.

I hope this article will help you get that new job so you can “Act Like Ya Been Somewhere”.

Job Posting vs. Resume Sourcing: Push vs. Pull

Thursday, September 16th, 2010

The following article is a post from Chris Brablc. We have featured a few articles written by Chris and have discussed SmashFly Recruitment Marketing. GREAT POST AS WELL AS A HIGHLY RECOMMENDED PRODUCT!!

ChrisBrablcPosted by Chris Brablc on September 14, 2010 at 8:53amOriginally posted on the SmashFly Recruitment Marketing Blog.

To celebrate our partnership with TalentDrive, we are dedicating this week on our blog to Resume Sourcing. You can learn more about our partnership and how it’s integrated into our Recruitment Marketing Platform by visiting the Resume Sourcing section of our website.

On this blog, we talk a lot about job posting and how you can utilize technology to distribute your job ads more cost & time effectively and expand the reach of your employment messaging to the most qualified talent.

However, while job ad distribution is very important to any recruiting strategy, there is a way that can be just as vital: Resume Sourcing. While it is very important to “push” out your recruiting messaging via job boards, social networks and referrals, there is a huge group of untapped talent that’s waiting to be “pulled” by recruiters through Resume Sourcing.

With over 77 million public resumes available on the web today, Resume Sourcing offers a tremendous opportunity to reach qualified talent. However, just like job ad distribution, Resume Sourcing is most effective when coupled with technology to facilitate and optimize it. Resume Sourcing through technology provides numerous advantages to any recruiting strategy, here are the best:

Time Savings: Technology provides recruiters with huge time savings in sourcing qualified talent. With a Resume Sourcing solution, recruiters can sift through candidates that have already been through a filter to determine fit. What would take a recruiter weeks of review can now be accomplished with the click of a button. This enables recruiters to be more productive and spend more time on identifying the best candidates from a group of qualified candidates increase overall recruiting ROI

Build Your Talent Network: Whenever you conduct a sourcing campaign, you ultimately identify a collection of qualified candidates for a specific job function. While these candidates may not be the right fit for the current job you are looking for, they may be great candidates for future job openings. Make sure to add these candidates to a Recruitment CRM and utilize your Talent Network to fill future positions via email or SMS.

Full Value Add: Resume Sourcing provides almost full additional value to your recruitment marketing strategy. Implementing resume sourcing should provide little overlap in the candidates that you are attracting as well as the sources that you are pulling from as compared to your current job ad distribution methods. Cannibalization should not be an issue.

Resume Sourcing provides a tremendous opportunity for your company to recruit top talent and most importantly, it integrates well with whatever job ad distribution or sourcing strategy that you currently employ. Add value to your recruiting strategy with a resume sourcing solution!

About the Author: Chris is the Marketing Analyst for SmashFly Technologies. SmashFly is the provider of the first recruitment marketing platform called WildFire that provides companies and staffing firms with the best real time recruitment metrics for all their recruiting efforts online.

The WildFire recruitment marketing platform offers every tool you need for your recruitment marketing needs all in one centralized solution including Real-Time Recruitment Metrics, Job Ad Distribution (job boards, social networks, SEM, email & SMS campaigns), Recruitment Opt-In Database, Recruitment CRM, Web Commercials / Micro-sites and Resume Sourcing services

New Posts Coming Next Week

Friday, September 3rd, 2010

KmackIt has been a VERY busy time in the DFW IT Staffing and Services Industry. DFW IT Staffing will resume with 2 new and original postings next week. Stay Tuned…….

Hot market, little time.

Tuesday, August 17th, 2010

KevinWomack

Sorry for the delay in original postings. If you have been reading my blog for the past 6 months, you know that the IT Staffing Services market is VERY hot right now and that it is getting harder to find, place and retain top IT Talent. Since I am an active IT Recruiter and I practice what I preach, I have had little time to write new postings but, in the meantime, DFW IT Staffing is featuring an article written by Brian Pho. Brian Pho is a Senior Recruiter and Partner for Campbell Morden, Inc.  

How do we assess Value in a boutique recruiting organization?

Tuesday, August 17th, 2010

BrianPho

Building a recruiting organization is tough work. A recruiting firm is quite different than any other company in any type of industries. Why? The basic nature of our work is different from the rest of the world. We (as recruiters) don’t have measurable assets that we can sell when it comes time to find a potential buyer. What can a potential buyer see (as measurable assets) in a recruiting organization?

As recruiters, we can normally say that our ‘client lists’ are our prized possession – however, the hard reality and truth of recruiting is that if an ‘Account Manager’ or a recruiter is not servicing an account for a specific length of time, the customer WILL go somewhere else. That’s just harsh reality. Also, the relationship between the customer and the firm is normally built by the Account Manager and not by the recruiting organization. If the account manager leaves the firm, there’s no stopping that the customer will not follow that account manager.

Now, I know that there are non-compete and non-solicitation clauses that can prevent this, however, most of the times, these non-compete and non-solicitation clauses don’t hold up in a court of law. Also, if the account manager is doing such a great job servicing the customer, there’s no stopping the customer from ‘hunting down’ that recruiter wherever he is in order to once again receive that same level of service. So, if our customer lists can easily leave a recruiting organization, the question lies, what else is left that remains a measurable asset to the firm?

Maybe the answer is people. Building a recruiting organization with strong people and forming a team might provide some value to a potential buyer. The only way that I can see value to a recruiting organization is having deep relationships with the clients. This means having more than one point of contact with the customer and servicing the customer in various ways (not just in recruiting, but maybe in organization development, HR strategy or providing a profiling service that will profile jobs against potential candidates). In this way, the customer will be hard to leave a recruiting organization because the organization has ‘poked’ the customer in various and different pain points. Now, the recruiting organization can dig deeper into culture of the organization and finally analyze why the potential candidate worked or did not work.

It is hard to assess value in a boutique recruiting organization that just does permanent search. The amount of fees (although substantial) are significant but the relationship is very transactional instead of strategic. If a firm just does contingent permanent search only, it is very hard to retain the client for 2 – 5 years. If a customer’s organization is well-managed (to be realistic, most of them are not!), there should be growth and more potential business to the recruiting organization. However, if the organization is not well managed, recruiting firms can make their money on replacement and employees leaving the customer organization.

The kicker here is that ‘how do we know that the customer will use the same recruiting organization over and over again’. Let’s be frank: There is no loyalty from the customer in recruiting (we – as recruiters – might think we have that big exclusive assignment only) but I can tell you that exclusivity is a myth. Exclusivity might last at most two weeks and if a recruiting firm does not perform within that timeframe, there’s no reason why that the customer can’t go shopping around. I understand that upfront retainer fees can prevent this – but with the plethora of recruiting organizations on the market providing payment upon hire services, why would a customer pay upfront?

As you can see, customer loyalty has very little value when assessing boutique recruiting organization.

Now you see ‘em, now you don’t

Monday, August 2nd, 2010

 KevinWomackI’ve got some questions for some of you IT Recruiters in DFW. Had any great candidates disappear on you lately? Take other jobs? Decline an interview? It’s not anything magical, the market in DFW has picked up to the point where candidates have numerous options and opportunities. It is inevitable that you will lose a candidate to other offers, but good recruiters can see it coming and will at least know what the candidate’s options are and where they are at in the process.

Don’t get caught off guard or surprised by candidates taking other positions. Instead, communicate with your candidates throughout the recruiting process. Notice I didn’t say control your candidates, because that’s a myth and I find people that use the term “candidate control” laughable.

Pre-screen and Submittal

During the prescreening process and before you submit the candidate’s resume to your client, ask the candidate where they are at in the job search. How many companies are they submitted to? Have they interviewed? Are they in the final stages with anyone? Do they have an offer in hand? These questions are the same for contractors or direct hire candidates.

 

Interview Process

Prep you candidate for any and all interviews. This will help your candidate with the client interview, but more importantly, it is yet another time to find out where the candidate is in their job search. Ask the questions from the Pre-Screen and Submittal process once again and add a few additional questions such as “Where does this opportunity stand in comparison to the others?” (I know that they haven’t interviewed yet but you will want to know). “What is your timeline for deciding?” “If the interview goes well, how soon can you start?”

 

Post Interview Feedback

Every company and recruiter in staffing should utilize an Interview Feedback Questionnaire and it should be a required step in the process.  After the interview, ask the candidate the same question from the Interview Prep “Where does this opportunity stand in comparison to the others?” (Look for changes from the earlier answer). Ask the candidate if they would like to see an offer from the client. An optional line of questions for your candidate could be “Out of all of your opportunities, where does this rank?” “Who are you in the process of interviewing with and how does my opportunity differ?

 

This article may seem VERY basic and is covering the “Blocking and Tackling” aspect of recruiting but you would be surprised at how many companies and recruiters that I speak to that get away from the basics. Two of the biggest complaints that I hear lately are “Our start to interview ratio is skewed.” (AKA Too many interviews to starts) and “Candidates have more options and are taking jobs quickly.”

 

The quickest way to resolve these issues is to communicate with your candidates during the entire recruiting process and getting back to the basics of recruiting: Screening, Interview Preps, Interview Feedback Questionnaires, etc.

 

Hopefully, some of the things mentioned in this article will help and your numbers will magically increase.

3 quick ways to begin engaging with candidates today!

Friday, July 16th, 2010

ChrisBrablc“This is a guest post, by Chris Brablc, who blogs for SmashFly Technologies at http://blog.smashfly.com.”

Originally posted on the SmashFly Recruitment Marketing Blog.

With the rise of sites like Facebook and LinkedIn, it is readily apparent of the importance of building connections into your Talent Networks. With every new connection you experience exponential growth to your network as you not only become connected to that one person but to all their connections as well. The bigger you build your network base, the more influence and reach you have to spread your message and employment brand to others.

The key to building these networks is candidate engagement or the process of interacting with interested candidates with your employer brand. This interaction can take many forms but the key is providing value to your Talent Network in their careers. Whether it’s useful job searching tools / advice or great job opportunities, it’s important to keep in touch with the best candidates on recurring basis.

Over the past few months, I’ve seen a lot of people stress the importance of candidate engagement in their recruiting process but few that have actually provided examples of simple ways to put this in action.

So here are 3 quick ways to help engage with interested candidates and build your Talent Network:

Get Social: One of the best ways to stay connected is through social networks. The key with social networks however, is the time commitment needed to make the initiative successful so make sure you have this commitment from your recruiting organization to provide value on a timely basis through this medium whether it’s Twitter, Facebook or another social network. Lastly, once you create and start engaging with candidates, you need to make sure you are transparently providing incoming qualified candidates with a way to connect with these social networks whether it’s a simple link on your career page or a call to action directly in your application process!

Starting a profile takes less than a minute, so try it out now!

Opt-In Opportunities: As candidates are coming to your career site and filling out job applications, you have a tremendous opportunity to collect their contact information and add them to your network. After that you have permission to engage. Through email & SMS, you will be able to provide the value to candidates that will ensure a steady flow of great candidates for future job positions. A monthly newsletter could be a great way to start engaging with candidates.

Career Blog: One of the best ways to get found and engage by qualified candidates is to create great content on the specific disciplines you are recruiting for. Make it a habit to consistently create great content that provides value to the best candidates in your field and you will instantly gain trust among these group of potential star employees. Make sure that your career blog provides an RSS feed for candidates to subscribe to, making it easy to follow your content.

Get started in improving your candidate engagement today as there are plenty of simple, free ways to keep in touch with your best candidates. The hard up front work of engaging with candidates and building your Talent Network will yield great results. As once you build that critical mass of qualified candidates, you will have an extraordinary recruitment marketing pipeline to work with as you look to find great employees for future positions.

About the Author: Chris is the Marketing Analyst for SmashFly Technologies. SmashFly is the provider of the first recruitment marketing platform called WildFire that enables companies and staffing firms to easily distribute and more importantly measure the performance of their recruiting efforts online.

The WildFire recruitment marketing platform offers every tool you need for your recruitment marketing needs all in one centralized solution including Real-Time Recruitment Metrics, Job Ad Distribution (job boards, social networks, SEM, email & SMS campaigns), Recruitment Opt-In Database, Recruitment CRM, Web Commercials / Micro-sites and Resume Sourcing services.

Nights, Weekends and Holidays….OH MY!!

Wednesday, July 7th, 2010

KevinWomackIf there is one thing I love about recruiting, it’s the truth of the old saying – “the harder you work, the more you make”. If you’re an IT Recruiter, that quote rings true more than false.
I personally gained from the old adage this past holiday weekend. I was at the office on the 4th of July (not all day mind you but for a good half day). I was able to reach prospective candidates on the majority of my calls and actually submitted close to 6 people for various positions. Not too shabby for a guy that spends his time as an equity partner, salesperson, operations, etc. (sorry for grand standing). My point is this: If you have the ability/desire/time – putting in extra effort on nights, weekends and holidays will give you a leg up on your competition and increase your personal income.
Here are a few advantages that I have found to putting in the extra time:

1. Most of your competitors are not doing it – you see, most people don’t put forth more effort than what’s expected. That’s the reason for the whole 80/20 rule. As a matter of fact, most people will not sacrifice their personal time, work/life balance, down time – whatever you want to call it. It doesn’t make them wrong or less motivated but it will give you an advantage when, or if, you decide to put in the time.

2. You will connect with more candidates – Most working candidates are limited in their communication during the day and are unable to speak freely. Connecting with candidates later in the evening or over the weekend provides them with the ability to speak openly about their reasons for searching, compensation, etc. You are also more likely to get a call back or have them answer on the first attempted call.

3. Less internal competition – If you are in an environment with multiple recruiters that work on the same positions, working outside of the typical 8 hour day will provide you with a “leg up” so to speak. Don’t believe me?…Try coming into the office over the weekend or stay past 7PM on any given day and see how many co-workers or other recruiters are making calls to prospective candidates.

4. Access to “Fresh” Candidates on Job Boards– While most job board companies will tell you that candidates typically respond to postings on Mondays. They will also tell you that new candidates will post their resumes to job boards over the weekend or evenings, which will enable you to be the first recruiter to call them regarding a position. This is especially helpful when you have multiple vendors competing for the job requirement.

I understand that there are those of you that disagree and that your personal time is valuable, weekends belong to you and your family and that you may have obligations that keep you from putting in the extra time. I am merely stating that if you want to get more deals done, give yourself a raise and/or increase your personal production then try the following:

• Work a few nights 1 to 2 days a week
• Come in for 1 day or even a half day every other weekend
• Put in an extra day or 2 during the holidays

Go ahead and try it. I dare you to prove me wrong!!

“It only takes one!”

Thursday, July 1st, 2010

KevinWomackIn one of my recent blog posts I addressed the fact that Dallas / Fort Worth is a Hot Market for IT candidates and, hopefully, by now you have started to convince your clients of the same.

I have spoken to a number of staffing companies and hiring managers over the last few months and I am hearing things like “Best month we’ve had in two years”, “I can’t remember the last time we’ve made so many offers”. As a blogger who actually works in the IT Staffing and Services business, I can personally tell you that I haven’t seen this many job orders in a couple of years and the candidates are getting multiple offers and quickly taking new positions. Which brings me to my new philosophy…………”It only takes one!”

My philosophy on covering jobs has always and continues to be at least 3 qualified candidates per open job requirement; however, with this sudden influx of opportunities my new thought is it only takes one qualified candidate to get the job. If you are an IT Account Manager or Recruiter, you understand the value in expediting or shortening the sales cycle. It’s time to start pressing our buyers (Clients, Hiring Managers, HR, Procurement, etc) to do the same. If we can collectively push our clients to make a decision once they’ve seen a great candidate, we’ll all be better for it.

It only takes one great candidate to get the deal. I know that some of your clients like to compare candidates, but as soon as our clients start in on the 2nd, 3rd, 4th candidate, they could lose the “one” to another company willing to make the move. Remember that the clients are always the last to know that the market is hot and it is our duty as IT Service Professionals to educate them.

Let’s collectively take the first step by letting our clients know that it only takes one great candidate and that the days of interviewing 8 people for 1 position are coming to an end.

We also need to move the “It only takes one!” philosophy to the interview process itself. I actually like clients that have the phone screen – face to face – offer process. We need to get past the 4/5 different interviews for the same candidate. I know that some clients like to believe that they are being thorough and that it adds value but as a 17 year veteran of recruiting (wildly successful I might add) it doesn’t. Too many client interviews waste valuable time in production for existing staff and personal time for the candidate. If a client wants to do 4 or 5 different interviews, knock them out in 1 day. Good candidates don’t like waiting, especially the good ones that are currently working (Taking time out of work to interview can be stressful). It’s OK if you don’t agree with me – I’ll show you my numbers if you show me yours.

Even if you don’t agree with the “It only takes one!” philosophy, at least educate your clients that the market is hot. We IT Staffing and Service professionals are the first to know. I mean, we do this for a living don’t we? Our clients usually can be a 6 month lag if we leave them unchecked. Let’s not let that happen.

I sincerely hope that we can collectively build an “It only takes one!” mindset and hopefully get it to catch on.

2 NEW POSTS!!

Tuesday, June 15th, 2010

KevinWomackBelow are 2 Blog posts that were recently featured on Recruitingblogs.com . At DFW IT Staffing, we believe the market has picked up to the point where it is a candidate’s market and the following articles reflect that trend.

The articles were written by Sam Smith and John Sanders. You can connect with both Sam and John on Recruitingblogs.com

We hope you enjoy: